FAQ

We provide a comprehensive range of commercial refrigeration services, including installation, repair, and maintenance of walk-in coolers, freezers, ice machines, and ice cream machines. We also offer specialized refrigeration solutions such as CNC chillers, industrial air dryers, and water fountains.

No, we specialize exclusively in commercial and industrial refrigeration systems. Our focus is on serving businesses such as restaurants, grocery stores, food processing facilities, and more.

We proudly serve the Tri-State area, including Wisconsin, Illinois, and Iowa. If you’re unsure whether we cover your specific location, give us a call at (800) 699-7885, and we’ll be happy to assist you.

We work with a variety of top brands, including Manitowoc, Kool-Aire, Hoshizaki, Scotsman, Ice-O-Matic, US Cooler, Everidge, Taylor, H.C. Duke, Electro-Freeze, and Stoelting, among others. Our technicians are trained and certified to install, maintain, and repair equipment from these leading manufacturers.

Yes, we offer 24/7 emergency refrigeration repair services for all our commercial clients. We understand that refrigeration issues can occur at any time and can significantly impact your business, so we strive to respond quickly—often within 60 minutes of your call.

Absolutely. We sell a wide range of commercial refrigeration equipment, including walk-in coolers and freezers, reach-in coolers and freezers, ice machines, and restaurant equipment like bar accessories and sinks. Contact us to discuss your needs, and we can provide a tailored solution.

Yes, our team specializes in designing and installing custom refrigeration systems for businesses of all sizes. We’ll work with you to create a layout that maximizes space, efficiency, and performance.

The installation time varies depending on the size and complexity of the project. Smaller equipment installations may be completed in a day, while larger custom systems, such as walk-in coolers and freezers, can take several days. We’ll provide you with a timeline during the initial consultation.

We recommend scheduling routine maintenance at least twice a year to ensure optimal performance and to catch any potential issues early. Regular maintenance helps extend the lifespan of your equipment and prevents costly breakdowns.

We handle repairs for all types of commercial refrigeration equipment, including walk-in coolers and freezers, reach-in coolers, ice machines, ice cream machines, and specialized systems like CNC chillers and industrial air dryers. Whether it’s a minor issue or a major breakdown, our technicians are equipped to resolve it.

If your equipment is frequently breaking down, not maintaining the correct temperature, or operating inefficiently, it may be time to consider replacement. Our technicians will conduct a thorough evaluation and provide honest recommendations based on the condition of your equipment and your long-term needs.

Yes, we sell and service all major brands of commercial ice machines, including Manitowoc, Hoshizaki, Scotsman, Kool-Aire, and Ice-O-Matic. Our technicians provide installation, repair, and routine maintenance to ensure your ice machine produces high-quality ice consistently.

Yes, we are experienced in servicing a variety of commercial ice cream machines, including Taylor, H.C. Duke, Electro-Freeze, and Stoelting models. We offer both repair and maintenance services to keep your machines in top working order.

Our ice machine maintenance service includes a thorough inspection, cleaning of the condenser and evaporator, checking for proper water flow, and ensuring that the unit is producing ice efficiently. Regular maintenance helps prevent ice quality issues and equipment failure.

Specialized refrigeration systems are designed to meet unique industry needs beyond standard refrigeration units. Examples include CNC chillers for machine cooling, industrial air dryers for moisture control in compressed air systems, and commercial water fountains for public facilities.

Yes, we provide installation and maintenance services for CNC chillers, ensuring precise temperature control to maintain the accuracy and efficiency of your machinery.

Absolutely. We offer comprehensive support for industrial air dryer systems, including installation, maintenance, and repairs. Our technicians are trained to handle the complexities of these systems to keep your operations running smoothly.